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Reference languageBAG

Reference language and secret codes

In German references, formulations sound positive but actually mean a poor grade. The most common encoded ratings — and how to avoid them.

The German employment reference follows an established linguistic convention: formulations sound benevolent but convey a clear assessment. Over decades, courts and specialist literature have developed a "secret code" scale that HR departments and applicants should both know.

The Federal Labour Court (BAG) requires references to be truthful and benevolent. Disguised downgrades violate this duty — they are legally attackable.

Common secret codes

"Always striving" — sounds positive, but means effort without success (grade 5).

"With interest in the work" — suggests lack of success despite engagement.

"Understood the tasks" — points to a lack of practical implementation.

"By and large to our satisfaction" — significantly weakens the statement (grade 5).

"Contributed to improving the working atmosphere" — often read as a hidden hint at alcohol consumption or sociability.

HR practice

Use the established satisfaction formulations of the grading scale — they are legally recognised and comprehensible to all parties.

Zeugnis automatically checks for known secret codes and warns about formulations that do not match the selected grade.

Apply Zeugnispilot in practice

Create compliant employment references with §109 compliance, grade consistency and AGG fairness check.

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